Mid-Year Service Statistics: October 1, 2020 - March 31, 2021

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Chart datat in text below

Chart datat in text below

The graphics below show data on services provided by the North Country Center for Independence between October 1, 2020 and March 31, 2020.

People Served & Disabilities

Pie chart on left - number of people served overall

  • 281 people with disabilities

  • 7 families

  • 420 non-disabled

Pie chart on right - people with disabilities served:

  • 193 physical impairments

  • 51 cognitive impairments

  • 21 mental impairments

  • 18 sensory impairments

Services

Horizontal bar chart below - number of people who used each service:

  • 710 Information & Referral

  • 31 Transportation Assistance

  • 28 Personal Assistance Services

  • 21 Advocacy

  • 21 Peer Counseling

  • 6 Housing Assistance

  • 3 Benefits Advisement

  • 2 Accessibility Assistance

  • 21 Other Services

Consumer Directed Personal Assistance Program

The CDPAP program coordinates self-directed home care for people with disabilities. Over six months:

  • 203 people with disabilities received home care, from

  • 600 paid personal assistants, providing

  • 175,076 hours of home care

Long Term Care Ombudsman Program

Ombudsman program staff and volunteers visit and assist residents of nursing homes and adult care facilities. Over six months, the program served:

  • Clinton County: 296 residents & families, 125 facility staff

  • Essex County: 282 residents & families, 119 facility staff

  • Franklin County: 163 residents & families, 69 facility staff

Program staff handled:

  • 130 complaints and

  • 82 in-depth investigations