Independent Living is not doing things by yourself, it is being in control of how things are done.
— Judith Heumann

Promoting greater independence for people with disabilities since 1989

The Mission of the North Country Center for Independence is to help people with disabilities to live more independent and productive lives, and promote better policies and community understanding of disability issues. NCCI serves people with disabilities, families, and the community on issues related to physical and mental disabilities. NCCI is led and staffed mostly by people with disabilities. It is one of the 41 Independent Living Centers in New York State. There are also hundreds of similar centers throughout the United States. NCCI serves Clinton and Essex Counties, New York.

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What’s new?

Office Hours

Monday, Tuesday, Thursday, Friday, 8 AM - 4 PM & Wednesday, 8 AM - 12 Noon


80 Sharron Avenue, Plattsburgh, NY 12901


(518) 563-9058

Social Media

Our Work


Services to help people with disabilities live more independently, including:

  • Information and referral

  • Peer counseling

  • Advocacy

  • Independent living skills

  • Benefits information and advice

  • Housing assistance

  • Transportation assistance


An important part of our mission is to address community problems that affect people with disabilities. NCCI pursues advocacy issues locally and in cooperation with other Independent Living Centers and disability organizations in New York State and around the U.S.


The Consumer-Directed Personal Assistance Program (CDPAP) is a Medicaid program that gives people with disabilities more independence and control over their home care. It allows users to choose and supervise their own caregivers, instead of having them assigned and supervised by an agency.


The goal of the Long Term Care Ombudsman Program is to advocate for older persons and persons with disabilities living in nursing homes, assisted living, and adult homes. Residents in these facilities have the right to proper care, accommodations, and respect, and the right to leave. Volunteer Ombudsmen help residents and their families exercise their rights.