By The Numbers: NCCI Services 2017 / 2018

The main goal of providing services at NCCI is to assist individuals with disabilities, and others dealing with disability issues. Each person we work with has an individual story, and each person who achieves or maintains their independence is a win, for them and for all of us.

Once in awhile though, it's useful to take a step back and look at what all of our services throughout the year look like. Exactly who are we serving? Which of our services are the most in demand? What kind of impact are we having in the North Country community?

The graphics below show data on services provided by the North Country Center for Independence between October 2017 and September 2018. You can click on each graphic to see a larger, easier to read version.

Have a look ...

How many people did NCCI serve? 637 people with disabilities. 336 other non-disabled. 48 families. Disabilities of people served: 351 physical. 174 cognitive. 75 mental. 42 sensory. How many people used each service? 608 information & referral. 573 personal assistance services. 261 advocacy. 229 benefits assistance. 101 accessibility assistance. 55 transportation assistance. 45 peer counseling. 33 housing assistance. 16 other services. 13 assistive technology.


And here is a closer look at two of NCCI's most important programs:

200 people with disabilities used CDPAP home care services to live more independently. 430 people were employed as personal care aides providing CDPAP home care. 152 people with disabilities used CDPAP services to avoid unwanted nursing home placement. $10.2 million dollars in taxpayer money saved, compared to the cost of institutional care.

1,270 information & referrals provided to nursing home and adult care facility residents, staff, and families. 527 facility visits by staff and volunteers, to nursing homes and adult care facilities. 448 total volunteer hours provided by Volunteer Ombudsmen, in facility visits and advocacy activities on behalf of nursing home and adult care facility residents.